The Multicultural Family Support Center provides interpretation and translation services for migrant workers and marriage immigrants that is provided by marriage immigrants who are fluent in Korean and his/her mother tongue. This service includes counseling for settlement, help in visiting public organizations and other assistance.

Vietnamese ☎+82-32-320-6397、 Chinese ☎+82-32-320-6396 (Bucheon Multicultural Family Support Center)

Organization,Phone,Language

Organization	Phone	Language
Danuri Call Center	☎1577-5432	8 languages including English and Vietnamese
Emergency Support Center for Migrant Women	☎1577-1366	8 languages including English and Vietnamese
BBB Korea	☎1588-5644	10 languages including English
Immigrant Translation Service Center	☎1644-7111	10 languages including English
Foreigner Information Center	☎1345	17 languages including English and Vietnamese

(1) The Industrial Accident Compensation Insurance Act

The Industrial Accident Compensation Insurance Act provides for the treatment of and compensation for employees. Getting treatment and compensation for an industrial accident often requires complicated procedures and may take a long time depending on the type of the accident and the extent of the injury. In addition, there are many different kinds of documents that must be submitted to the Korea Workers’ Compensation and Welfare Service (KWCWS). If you are unable to obtain sufficient information either from your employer or the hospital or you don’t understand the information provided, please go to a counseling organization and ask for help.

The following is what you should know about industrial accidents.

In general, the employer applies for industrial accident compensation. If your employer does not do this for you, you or your family member can go to the KWCWS and apply for compensation, or go to a counseling organization and ask for help. In case of an accident, the initial treatment is critical. Be sure to be seen and treated by a specialist. Particularly in the case of an accident requiring finger amputation, you must demand to be taken to a hospital that can perform finger re-plantation surgery with the cut-off finger(s) within 24 hours of the accident. If the injury happens while at work, you can still receive compensation even if the accident is a result of your mistake. You can receive your sick leave benefits and disability compensation only through your own bank account. Therefore, if you are injured in an industrial accident and begin to receive treatment, create a bank account immediately and keep your bankbook in a safe place.

While an employee is on sick leave due to an industrial accident, the employer may not terminate his/her employment or force him/her to leave the country. Some foreign employees are forced to leave the country while recuperating from an industrial accident injury because they are not familiar with the law. In some cases, an employee dies from an industrial accident and the family does not receive any compensation because they are not familiar with Korean law. In order to avoid this kind of unfortunate situation, talk to a counseling organization to find out your rights.

(2) Rehabilitation Education

Persons with disabilities caused by industrial accidents are entitled to receive vocational training services at the rehabilitation training center of the Korea Workers' Compensation & Welfare Service if they are diagnosed with Industrial Accident Disability Grade 1 to 14 and aged 50 years or older. Free meals and lodgings and some training allowances are granted to trainees. The vocational training services offered by private training agencies can be also funded by the Korea Workers' Compensation & Welfare Service. If you suffer a disability due to an industrial accident, then you must carefully check the program benefits.

(3) Work Safety

▶ Basic Safety Rules
Worksites and neighboring passageways must be frequently cleaned and organized to prevent accidents. All obstacles must be removed from passageways to facilitate traffic while slippery locations must be marked with identification. The following safety standards must be observed at workplaces.

Hazardous materials must be categorized and stored in specified containers at specified locations. Workers must wear protective clothing during operation and shall not smoke or eat at workshops. Workers shall wear safety helmets and boots and use other protective gear. Safety gloves must be used instead of regular cotton gloves before handling rotating machinery. Protective goggles must be used when the cutting, grinding, or machinery works cause dust and residue. Protective (gas) mask shall be used to handle chemicals such as cleaner or adhesive. Emergency exits must be always be available. Workers must be fully aware of the use of first aid kits and fire extinguishers. Workers must be fully aware of the alert messages such as safety or directional signs. Hands must be washed clean before eating.

(1) Social Insurance

Foreign workers are eligible for social insurances such as the national pension, national health insurance and unemployment insurance, which are the most beneficial. The insurance premium will be deducted from your wage monthly, which will be paid to social insurance companies by your company.

(2) The Korean Labor Standards Act

The purpose of this law is to set standards for the conditions of labor between employer and employees to secure and improve the living standards of workers and to achieve the well- balanced development of the national economy. The condition of labor will be determined by mutual agreement between employers and workers. It is important to clearly state the terms of employment such as remuneration and type of work in writing when establishing a labor contract.

(3) Protection based on the Labor Standards Act

This act will apply to all businesses or workplaces in which five or more workers are ordinarily employed. For businesses or workplaces which ordinarily employ fewer than five workers, only part of the provisions of this act may be made applicable. Payment of wages must be directly made in full to workers in cash and wages must be paid at least once per month on a fixed day. An employer must pay fifty percent or more of the ordinary wage for extended work, night work or holiday work. Workers who have worked more than one year are entitled to receive a severance payment. If workers did not receive wages or severance, were assaulted by an employer or a supervisor or forced to work for a long period against their will or the labor standards act is violated in the workplace, workers may present a petition to the Labor Improvement Instruction Department of the Regional Office of Labor Relations. (General Labor Counseling Center ☎1350, ☎1544-1350)

(4) Labor Standards

For workplaces which apply the Revised Labor Standards Act, work hours per week must not exceed forty hours excluding break time and work hours per day must not exceed eight hours excluding breaks. If the parties concerned reach agreement, the work hours may be extended by up to twelve hours a week. For workplaces which do not apply the Revised Labor Standards Act, work hours per week must not exceed forty four hours excluding break time and work hours per day must not exceed eight hours excluding breaks. For small workplaces which ordinarily employ fewer than twenty workers, the work hours per week will be revised to forty hours in 2011.

(5) Wage

In order to secure the basic living standards of workers, a minimum wage is fixed by law and is called the Minimum Wage System. All companies must abide by this law. ※As of 2012, the minimum was is 4,580 won per hour, 36,640 won per day and 957,220 won per month.

(6) Severance Payment

Severance pay is applied only to those who are defined as a worker in the Labor Standards Act Workers who work less than 15 hours a week will not be eligible for the severance system. Workers working in a workplace which ordinarily employs more than 5 workers can receive the severance payment. Workers who have worked over one year are entitled to receive the severance payment.